Shipping policy

 

Last Updated: July 2026

Thank you for shopping with ShoperTop.

Every product we sell is made to order through our trusted print-on-demand fulfillment partner. This means your order is printed and prepared specifically for you after it is placed.

Order Processing

  • Orders typically enter production within 1–3 business days.

  • During busy seasons, production may take longer.

  • Once production has started, orders cannot be canceled or modified.

Shipping Times

Estimated delivery times after production:

Destination Estimated Delivery
United States 3–7 business days
Canada 5–15 business days
United Kingdom 5–10 business days
Australia 10–20 business days
Europe 5–15 business days

These are estimates and are not guaranteed.

Shipping Costs

Shipping charges are calculated during checkout based on:

  • Destination

  • Product type

  • Order quantity

Any applicable taxes or customs duties are the responsibility of the customer unless otherwise stated.

Tracking Information

Once your order ships, you will receive a shipping confirmation email containing your tracking number (when available).

Please allow up to 48 hours for tracking information to become active.

Delayed Deliveries

Delivery delays may occur due to:

  • Weather conditions

  • Customs inspections

  • Carrier delays

  • Holidays

  • High shipping volumes

  • Other circumstances beyond our control

We appreciate your patience if delays occur.

Incorrect Shipping Address

Customers are responsible for providing the correct shipping address.

If an incorrect address is provided:

  • We cannot guarantee recovery of the package.

  • Additional shipping charges may apply if the order needs to be reshipped.

Lost Packages

If your package appears lost in transit, please contact us.

We will work with the shipping carrier and our fulfillment partner to investigate the issue.

If your shipment is confirmed lost, we will arrange a replacement or refund where eligible.

Damaged or Incorrect Items

If your order arrives:

  • Damaged

  • Defective

  • Misprinted

  • Incorrect

please contact us within 30 days of delivery.

Please include:

  • Your order number

  • A description of the issue

  • Clear photographs showing the problem

Eligible claims may receive a replacement or refund.

Contact Us

If you have any shipping questions, please contact:

Email: nitishridhar@gmail.com